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This is our Privacy Policy page. If you have any questions about the content on this page click here to contact us, or if you’d like to learn more about us, head here.

Introduction

1.1 Ensuring the privacy of our website visitors and service users is a top priority for us.

1.2 This commitment is particularly relevant when we act as a data controller, determining the purposes and means of processing personal data for our website visitors and service users.

1.3 On our website, we utilise cookies. If these cookies are not strictly necessary for the provision of our website and services, we will seek your consent to use them when you initially visit our site.

1.4 When referencing “we,” “us,” and “our” in this policy, we refer to JF Law Ltd.

How Your Personal Data Is Utilised

2.1 This section outlines:

(a) General categories of personal data that may undergo processing.

(b) The purposes for which personal data may be processed.

(c) The legal bases for such processing.

2.2 We may process usage data, including IP address, geographical location, browser type, and more, sourced from our analytics tracking system. The purpose is to analyze and enhance our website and services. The legal basis for this processing is consent.

2.3 Service data, provided during the use of our services, may include name, telephone number, email address, and injury/accident details. This data is processed for the proper administration of our website and business, relying on our legitimate interests.

2.4 Publication data, submitted for posting on our website or services, is processed to enable publication and administer our platform, with the legal basis being our legitimate interests.

2.5 Enquiry data, related to inquiries about our services, is processed based on the performance of a contract between you and us and our legitimate interests.

2.6 Customer relationship data, encompassing contact information and communication details, is processed for managing relationships with customers, communication, and record-keeping, grounded in our legitimate interests.

2.7 Notification data, for email notifications, is processed to fulfill a contract between you and us and/or steps taken, at your request, to enter into such a contract.

2.8 Correspondence data, including communication content and metadata, is processed for communicating with you and record-keeping, grounded in our legitimate interests.

2.9 Certain personal data may be processed for the establishment, exercise, or defense of legal claims, driven by our legitimate interests.

2.10 Processing for insurance coverage, risk management, or professional advice is carried out based on our legitimate interests.

2.11 In addition to specific purposes, we may process personal data to comply with legal obligations or protect vital interests.

2.12 Please refrain from providing others’ personal data unless prompted to do so.

Providing Your Personal Data To Others

3.1 Your personal data may be disclosed to our company members as reasonably necessary, as outlined in this policy.

3.2 Disclosure to insurers, professional advisers, and for legal claims is done when reasonably necessary.

3.3 Additional disclosures may occur for legal obligations or to protect vital interests.

Retaining and Deleting Personal Data

4.1 This section outlines our data retention policies, ensuring compliance with legal obligations.

4.2 Personal data is retained for specific purposes, not exceeding the necessary duration.

4.3 Retention periods vary for different types of data, such as website usage data, data entered through contact forms, and publication data.

4.4 Personal information related to legal services is retained for a maximum of fifteen years unless otherwise agreed upon.

4.5 Retention may occur to comply with legal obligations or protect vital interests.

Amendments

5.1 We may update this policy periodically by publishing a new version on our website.

5.2 Regularly check this page to stay informed about any policy changes.

Your Rights

6.1 This section summarises your rights under data protection law.

6.2 Principal rights include access, rectification, erasure, restriction of processing, objection, data portability, complaint to a supervisory authority, and withdrawal of consent.

6.3 You have the right to access and rectify your personal data and receive additional information about its processing.

6.4 You can request the rectification of inaccurate or incomplete personal data.

6.5 Under specific circumstances, you have the right to erasure of personal data.

6.6 Restriction of processing may apply in certain situations, allowing us to store personal data but limiting processing.

6.7 You can object to processing based on specific grounds, with exceptions outlined.

6.8 Objecting to direct marketing and processing for research purposes is also within your rights.

6.9 Personal data processed with consent or for the performance of a contract can be obtained in a structured, machine-readable format.

6.10 If you believe our processing infringes data protection laws, you have the right to lodge a complaint.

6.11 Withdrawal of consent is possible if the legal basis for processing is consent.

6.12 Exercise your rights by providing written notice to us.

About Cookies

7.1 Cookies are identifiers sent by web servers to browsers, stored and sent back when a page is requested.

7.2 Cookies may be persistent or session-based, contributing to authentication, status, personalisation, security, and analysis.

Cookies Used

8.1 Cookies are used for authentication, status determination, personalisation, security, and analysis purposes.

Cookies by Service Providers

9.1 Service providers use cookies, including Google Analytics, Wordfence, and Zopim Live Chat.

9.2 Privacy policies of service providers, such as Google Analytics (https://www.google.com/policies/privacy/) and Wordfence (https://www.wordfence.com/privacy-policy/), apply.

9.3 Zopim Live Chat uses cookies for visitor identification and is governed by its privacy policy (https://www.zendesk.com/company/customers-partners/privacy-policy/).

9.4 Our platform incorporates the Meta Pixel, a tool by Meta Platforms, Inc., intended to sharpen our evaluation of advertising efficacy and ensure the content we deliver aligns with your likes and interests. By leveraging the Meta Pixel, we are able to collect and utilise details from your device, like cookies, your IP address, and how you interact with our website, all aimed at enhancing the customisation of advertisements. This gathered data is shared with Meta, following their stringent data privacy standards. Your privacy is of utmost importance to us, and we encourage you to opt out of such tracking by adjusting your browser settings if you wish to do so.

Managing Cookies

10.1 Most browsers enable cookie refusal and deletion. Check browser-specific information via provided links.

10.2 Blocking all cookies may affect website usability.10.3 Full website features may be unavailable with blocked cookies.

Our Details

11.1 Operated by JF Law Ltd, a law firm and limited company authorised and regulated by the Solicitors Regulation Authority.

11.2 Registered office: Champion European Suites, Arrowe Brook Road, Wirral, Merseyside, CH49 0AB.