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At No Win No Fee Solicitors Co, we’re committed to providing comprehensive legal assistance, with a particular emphasis on seeking compensation for injuries and damages through pursuing claims against third parties.

Our primary focus is on delivering a service of exceptional quality. We also value open and transparent communication. Should our service or that of our legal professionals fall short of your expectations, we wholeheartedly invite your feedback.

This not only allows us to address concerns promptly but also helps in implementing preventive measures for future improvements.

On this page, you can learn all about our Complaints Procedure and how we can help you.

How To Lodge A Complaint Or Give Feedback

Raising Concerns About a Legal Professional

If you find yourself dissatisfied with the service provided by one of our legal professionals, please initiate contact with us. If our response does not meet your satisfaction, you have the option to approach the impartial and independent Legal Ombudsman.

Legal Ombudsman’s Contact Details: Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ

For residents in Scotland, the Scottish Legal Complaints Commission is your recourse.

Scottish Legal Complaints Commission Contact Details: The Stamp Office 10 – 14 Waterloo Place, Edinburgh EH1 3EG

Tel: 0131 201 2130

Fax: 0131 201 2131

Email: enquiries@scottishlegalcomplaints.org.uk

Complaint Handling Process

For any enquiries about this process, please contact us.

Our Pledge To You

We are committed to protecting your data and personal information. We ensure this by complying with the following policies:

Solicitors Regulation Authority (SRA) Contact Details

JF Law Limited is authorised and regulated by the Solicitors Regulation Authority (SRA).

To make a complaint to the SRA, you can contact them at their headquarters in Birmingham:

The Apex, 2100 Century Way, Birmingham B37 7YG

Telephone: 0370 606 2555

Find more information at the SRA’s Contact Us page.